Perimeter 81 is looking for an enthusiastic, professional, and driven Tier 2 Support Engineer to join our rapidly expanding, venture-backed startup with offices in Brooklyn, NYC.
The Tier 2 Support Engineer will be responsible to solve complex customer problems, integrate into and troubleshoot customer networking solutions (Firewalls, Switches, Virtual Gateways, Cloud Infrastructure, etc), product issues and analyze platform stability. You will increase operational efficiency and effectiveness via implementation of tools, scripts, and workflows.
If you are a skilled communicator, customer-focused and tech-savvy, this job is for you.
Perimeter 81 is simplifying network security for the modern and distributed workforce by transforming the outdated, complex, hardware-based network security technologies of the past into one unified, easy-to-use and scalable software solution. The team of security as a service experts comes together every day to deliver a truly innovative, world-class network security service. Our clients range from SMBs to Fortune 500 businesses and industry leaders across a wide range of sectors, and its partners are among the world's foremost integrators, managed service providers and channel resellers. We recently raised a Series B round of $40 million in order to further our efforts to simplify and modernize the way businesses consume cyber and network security.
As the Tier 2 Support Engineer you will be responsible for: