When it comes to managing customer relationships, Salesforce is a force to be reckoned with. Its insights fuel your decision-making, supercharge your sales efforts, and help you build meaningful customer relationships. So how can you be sure all that data is protected?
In the ever-changing digital landscape, safeguarding all that sensitive private information is essential. Often operating in highly regulated industries like government and healthcare, Salesforce takes security seriously.
Salesforce employs a robust, multi-layered approach to prevent potential breaches and data loss, and you can configure it according to your organizational policies. However, when you integrate Salesforce with your primary cybersecurity solutions, you are also responsible for following best practices to protect private information stored in the cloud. Here are some steps you should take to maintain the integrity of your Salesforce data:
Trust is paramount at Salesforce, so it might sound counterintuitive, but they build it with Zero Trust principles to prevent network breaches and ongoing malicious activity. Every user and device needs to be verified before they can be trusted.
With an increased off-premises workforce, securing physical buildings is no longer sufficient. A Zero Trust framework can help defend against cyber threats like phishing, malware, ransomware, and account takeovers. It accommodates global offices, mobile devices, public Wi-Fi use, and work-from-anywhere scenarios, defending the growing attack surfaces on corporate networks.
So, like Salesforce, your organization should operate using zero trust. That means every user’s credentials should be verified using multifactor authentication to ensure that only authorized users can access your network and private data.
Also, users should only be able to view and manipulate the data sets they need to perform their duties. This can be accomplished by creating profiles or user groups with different levels of access and permissions, so you don’t need to set permissions for hundreds of individual users.
Salesforce Shield includes three different security tools to protect your most sensitive data:
It’s important to monitor and evaluate the effectiveness of your security practices often to see if they meet your organizational needs and compliance requirements. Consistent auditing and tracking of login and field history can help your team detect unusual behavior and diagnose possible security issues before any problems occur.
Salesforce provides a dashboard that helps your IT administrators monitor security settings, compare against standard security baselines, and troubleshoot any issues that may arise. Health Check provides a security score from 0-100 and suggestions for increasing your rating.
Salesforce offers free automatic code scanning to its customers. Through its portal, organizations can scan applications for bugs, errors, or vulnerabilities that can affect data security, so you can address issues before the code goes live.
Salesforce strongly recommends multi-factor authentication (MFA) for all user accounts and products. MFA or two-factor authentication goes beyond traditional usernames and passwords, which are becoming easier for bad actors to crack. It requires users to provide additional evidence that they are who they say they are. This second factor could be a fingerprint or a security key sent to their mobile device or an authentication app.
The faster you can identify any anomalies, the faster you can resolve them. Real-time event monitoring allows your team to stream and monitor user activity like logins, enforce security policies, and store events to meet auditing and reporting needs. Historical data can also be used for investigation in the event of a security incident.
Most employees who leave an organization would never think of gaining access to devices and systems after they leave. Unfortunately, it only takes one disgruntled employee or accidental device infiltration to cause a significant security issue. Fortunately, you can prevent these incidents by building deactivations into your processes.
Every time an employee leaves an organization, you’ll need to ensure they no longer have access to accounts and have been logged out of every session.
A virtual private network (VPN) can help ensure authorized users outside your network have a secure connection to keep your Salesforce data safe. Perimeter 81’s cloud VPN offers trusted security with quick and easy setup, complete network visibility, and scalability for growing organizations.
Perimeter 81 is a leader in cloud security and integrates fully with Salesforce security features. Discover how you can boost your Salesforce data protection with simpler configuration, reliable performance, and enhanced security controls. Schedule a demo to learn more.